When customers faced login bottlenecks for exclusive NFL SUNDAY TICKET content on the Internet and mobile devices, DirecTV turned to SOASTA to find and fix the problem.

Challenge

  • Increasing demand for DIRECTV’s NFL Ticket resulted in application failure multiple times
  • DIRECTV’s unreliable application performance had put the NFL contract deal at risk
  • The DIRECTV QA team had trouble meeting the goal of 750 transactions per second at login for NFL Sunday Ticket

Solution

Result

  • Surpassed goal of 750 successful logins with 1,000 logins per second
  • Processed up to 1.4 mil hits/ hour across data centers in Phoenix & Denver
  • Sustained over 30 minutes at peak load without infrastructure locking or blocking

Dave Sankaranarayanan Director, Technical QA Services DirecTV

"Management was really happy with the results because of the new contract with the NFL. It was a great success for us and a relief, too."

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