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performance measurement

For the web performance community, the hunt for a single metric that captures the entire user experience on a website is kind of like the quest for the holy grail. On the one hand, there’s pretty much universal agreement that there’s no single metric that fully captures the entire user experience on all websites. But on the […]

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website monitoring and the user experience

Last month I spoke at the Conversion Conference, and after my talk I met a developer who had been tasked with single-handedly making her company’s site faster. We talked for quite a while, and she expressed good-humored frustration at the vagueness of this directive. Some of the things we talked about: What does “faster” mean? Who defines “fast” […]

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