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mPulse monitoring and analytics: Now bigger, faster, and smarter than ever

On Friday, February 17, we deployed one of our largest mPulse updates ever – the biggest since our very first deployment back in 2013. Why so big? As our user community has grown – and as all of you mPulse users have collected more and more user experiences to monitor and analyze – our infrastructure has also needed to scale […]

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To deliver the best possible retail experience for customers in-store, online, and on-the-go – and to compete with Amazon on its own turf in an increasingly competitive ecommerce climate – Lowe’s set out to build a center of excellence based around digital performance. This is their success story.  Since 1946, Lowe’s has been helping homeowners, renters, […]

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Everyone loves a good success story. We’re especially excited to share this one, because it’s so relatable for many companies that find themselves struggling to define their own digital performance strategy. Deckers’ goal is to have the fastest sites on the web. But with six different brands and more than 18 sites worldwide, it was challenging […]

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new web performance metric for media sites: Activity Impact Score

I’ve spent years researching and writing about the intersection of web performance and business metrics, and I can tell you with a huge degree of certainty that while there’s a massive amount of research available about the correlation between performance and revenue/conversions, there’s a dearth of similar data around performance and engagement. Why the murkiness around performance and […]

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eTail West ecommerce predictions

With eTail West just three days away, we’re looking forward to getting together with the best-of-the-best in internet retail next week in Palm Springs. As I began preparing for my chairperson’s opening remarks and panel discussions with industry luminaries (Nine West, Haggar, Ritani, Living Direct, Chegg, HP, Moosejaw, Extole and Ensighten, to name a few), […]

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