E-Commerce

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Online shopping has exploded in the past few years, with an estimated 750 million people using the Internet as a transaction channel (a rise of 40% over the past two years). This phenomenon has led to a rush by traditional brick-and-mortar companies, as well as newer online companies, to build Internet retail sites and provide mobile commerce capabilities to their customers. Companies are now using data and related web analytics to drive customer loyalty programs, cross-sell, up-sell, and provide other promotions offered through their solutions. Confidence in the performance and reliability of your E-Commerce site is now a business imperative.

American GirlAmerican Girl — American Girl experiences significant activity on their site during the holiday shopping season. They not only sell dolls and merchandise, but they are also a destination site for their fans. They made great use of SOASTA Performance Engineers and the ability to do external testing to ensure high performance throughout the holidays.

Best BuyBest Buy — One of the brands working with SOASTA partner Crispin Porter + Bogusky, Best Buy needed to prepare for the holiday rush. Hintdropper is a Facebook app that allows you to send a friend a hint about what you want for Xmas. This past holiday season it was tested up to 50,000 simultaneous users. Carolers is a similar app that allows for gift suggestions, was also tested.

BrightstarBrightstar — Working with big box retailers to fulfill high volumes of online orders, Brightstar built a very powerful fulfillment engine. As they needed to make sure the site could handle a max volume of orders, Brightstar utilized CloudTest to simulate the peak traffic.

CheggChegg Inc. — Chegg’s innovative business of renting books, not unlike you would rent instead of buy a DVD, has earned them a spot on virtually every list of up-and-coming companies. It also creates huge demands at very specific times during the year. Read more

Cooper IndustriesCooper Industries — Cooper Industries relies on SOASTA CloudTest to help them conduct regular, internal testing on a number of applications and sites. Cooper takes advantage of the fact that with CloudTest inside their test lab, a testing team can conduct both load/performance tests as well as Functional/WebUI tests.

CrayolaCrayola — Over the course of testing a wide range of scenarios with Crayola we were able to identify characteristics that slowed down the site as well as measure the benefits of partners such as Akamai in offloading resources and increasing performance.

Jose CuervoCuervo — In partnership with CP+B, Cuervo launched a Facebook app that corresponded with a live music event run on Justin.TV. The app allowed visitors to vote on a performance. CP+B called on SOASTA to test the voting application prior to the live event.

Dominos PizzaDominos Pizza — A CP+B customer, they wanted to ensure that pizzaturnaround.com could support peak load levels expected on a target date for a major campaign. This test was designed to ensure peak capacity of 2 million unique visits per day; roughly 80,000 visits per hour or 1500 visits per minute.

GapGap — In conjunction with a major national TV ad buy, CP+B launched a site for Gap called Cheer Factory, which allowed visitors to send ‘holiday cheers’ to friends in the form of short videos of cheerleaders performing a cheer. They launched the site and after experiencing a flood of users, leveraged CloudTest to improve the website’s performance.

Gilt GroupeGilt Groupe — They can accurately replicate the stress put on the infrastructure by their steadily increasing volume, as well as the dramatic spikes put into motion by “flash sales”. Seeing the results in real-time through the CloudTest Analytics Dashboard illustrated the speed with which they can identify potential bottlenecks. Watch the webinar and read more

HallmarkHallmark Cards, Inc. — Throughout the year Hallmark uses the CloudTest appliance to test the performance of their website. To prepare for spikes associated with e-card holidays such as Valentine’s Day and Mother’s Day, they take those same tests to the Cloud to test externally and at scale. Watch the Webinar

Leapfrog EnterprisesLeapFrog Enterprises, Inc. — A primary goal in testing was to identify any bottlenecks in the LeapFrog infrastructure. The scenarios simulated page views with slow ramp times. The virtual users were ramped up to identify the point at which the infrastructure became saturated.

M-Dot NetworkM-Dot — When providing services to the retail industry, companies such as M-Dot Networks, which does real-time redemption of digitial coupons, must make their customers (the retailers) confident that the solution can scale and not negatively impact the shopping experience. Read more

MattelMattel — Mattel used CloudTest to test the scalability on some of its highest-volume websites, including Fisher Price and Barbie.

Old NavyOld Navy — Old Navy tested a micro-site developed by CP+B where visitors log on and received coupons for large discounts on a weekly basis. They used CloudTest to eliminate performance issues that were occurring every week when the new coupon dropped.

ParagoParago — Parago is a leading provider of rewards-based incentive solutions. They’ve developed and launched websites for the government’s Appliance Rebate program in many states. As the deployment continues to expand to additional states, and the application changes, they need to make sure they can handle the growth.

Proctor & GambleProcter & Gamble — From Pampers to Head and Shoulders, P&G has some of the most recognizable brands in the world. And they are the masters of promotion. SOASTA has tested how well their sites can respond, not only in the U.S. but even with users coming from China.

Thompson and CompanyThompson and Company — When Thompson and Company moved their ecommerce platform to a new host, they needed to make sure the site performed better in the new environment. Testing with CloudTest gave them the actionable information necessary to make the switch with confidence.

Ulta BeautyUlta — SOASTA helped this online beauty supply company gain the confidence they needed when upgrading their production infrastructure. Hosted and managed by SOASTA’s partner Rackspace, this service was delivered as part of their initiative to add value for their key customers.

Wendy'sWendy’s — SOASTA worked with leading development shop White Knight to test applications for Wendy’s, including a very cool auction site (99CentBidForValue.com) and an eCard delivery platform for Father’s Day (FrostyCard.com)

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